I spent several hours last night installing a new part on the motorcycle (a Taylormade fender eliminator, if you must know). Except it wasn't the right part. So I called the distributor today and told him hey, that's not what I expected, and he said yeah that's the new part, replaces the old part. Oh. That's kind of annoying, I said. Yeah, we're talking to some people about that, but you know how it goes. Indeed I do sir, indeed I do.
I had some questions about the install because this kit was not going together as expected (some pieces missing, some pieces don't fit quite as well as I'd like). He couldn't help me, told me to call Taylormade. I said sure. So I called Taylormade Racing and asked for help. They put me on the phone with, no joke, Paul Taylor. As in, the boss. Bear in mind I didn't buy a super expensive or exclusive part (as these things are measured).
So I talk to Mr. Taylor, who sounds like he stepped straight off the set of Masterpiece Theater, and he gives me the scoop on my 2nd generation part (quality improvements, he says), the install, and the missing pieces (our mistake, he says). And as annoyed as I was last night with my bike in pieces scattered around my garage, and that my part doesn't match what I was sold on the website, it's all better now. And it only took 5 minutes on the phone.
Still have to install it tonight when I get home though. Should be easier a second time. Maybe.
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