Showing posts with label you can look it up. Show all posts
Showing posts with label you can look it up. Show all posts

03 February 2010

Never underestimate the power of fear. Or ignorance.

Actual conversation I just had in the break room with the lady in adjacent office.

Her: I'm glad I don't have a Toyota right now - I used to have one and if I still did I'd be a little nervous.

Me: Why?

Her: It's scary, don't you think? Why are they doing this huge recall if nothing is wrong?

Me: No it isn't. They are doing the recall in response to the fear that was created by the news, not in response to the problem itself. These parts fail at a rate that is statistically insignificant to the point that Toyota cannot determine if a problem even exists, never mind fix it.

Her: Well, it's not an issue for me any more since I drive a Honda now.

Me: Honda uses the same part. [Punches self in face.]